Choose your printer issue

Select the topic that matches the problem you are experiencing.

New printer setup

Unbox, connect, and print your first page — without the guesswork.

Get a printer that says "offline" talking to your computer again.

Stop a printer that connects fine, then drops off the network an hour later.

Connected and ready, but nothing comes out? Work through the causes in order.

Printer prints fine but scanning fails? Get the scanner responding again.